Reaction to apparent rip-off by NASA Vendor

[Irish1]

I placed an order on July 12, 2006 from Primm Racing Direct through a link on the NASA Member's Benefits screen. I ordered a Sparco suit, gloves, balaclava, and neck support, and mailed a check To Primm Racing for $593.00 on July 13, 2006. Since that date I've only received a response to one e-mail, 6 weeks ago, when Dante Primm stated the order had been sent to the warehouse, with no promised shipping date. My check was cashed by Primm Racing in July. In the last three months I've placed 6-8 phone calls to Primm Racing and get the same automated reply:" All circuits are busy", and also sent 4+ e-mails, NONE of which has been replied to. Does NASA bear some ethical and/or financial responsibility for referring NASA members to a preferred vendor on a company web-page? What's the solution to this problem, and will NASA attempt to rectify this problem so NASA members aren't the victims of apparent fraud? Anyone else get harmed by this company? Primm Racing contact number is (949) 375-4404. Company address is Primm Racing Direct, 23392 Bolivar, Mission Viejo, CA 92691. Will NASA help? I AM at the point where I'm considering filing a felony fraud claim with the Dept of Justice Internet Fraud Division, and with local police here in Santa Fe, Nm AND in Mission Viejo. Thanks.

[leggwork]

their website says "Due to a family tragedy Primm Racing is closed until further notice." so I suspect fraud isn't the issue here. However, there is absolutely no reason they should have kept your money this long if they don't intend to ship you the goods.

If I were you, I'd phone the Chamber of Commerce and/or Better Business Bureau in Mission Viejo to find out what you can about contacting the principals (Dante Primm?) directly to find out the status of your order/refund. Another thing you could try is to go to nasaforums.com, go down to the "Socal" forum and post an inquiry there as to how to get in touch with Primm.
Also send a message to "NASA Jim" on the nasaforums.com about the problem with them - he is the person who updates the member benefits page. (edit: just noticed that they are no longer listed on the site so this has already been done)

I don't think NASA should be "responsible", but they should act when they hear that a member is having problems with a vendor (e.g. remove the link, attempt some intervention on behalf of the member, etc.)

good luck,
bruce

[ButtDyno]

http://forums.nasioc.com/forums/showthread.php?t=103028

I got screwed by this guy too. I'm already pursuing, erm, action against him. Please contact me: scammed@johntology.org. There are already three of us who are trying to get back what he owes us.

Me: $1365
Bart: $300
TC: $150

Thanks,
John

[ButtDyno]

BTW, if anyone knows Irish1 and can contact him/her (in case they don't have email notification of threads, or PM's, enabled) I would really appreciate it.

thanks,
john

[bpanther]

BDyno... Make sure to contact the National Office @ 510-232-NASA. I think they have been trying to get somewhere with the vendor and find a solution.

[ButtDyno]

Thanks!

They told me to email John Lindsey and Ryan Flaherty. Hopefully I will hear back soon.

John

[jclark]

John try this address,


John

[ButtDyno]

John try this address,

*deleted*

John
Thanks! He has already responded.

john

[Irish1]

John, please delete my e-mail address from your message. Better to PM someone with private information I think. If I wanted it shared publicly I'd post it here. Thanks. :o I AM glad Dante Primm is being pursued. Anyone else who's been scammed by this dog should check the threads about Primm's fraud and get hold of the Criminal Investigator in Orange County.

John try this address,

ErgoWPI@comcast.net

John

[ButtDyno]

I removed it from my quote.

[jclark]

John, please delete my e-mail address from your message. Better to PM someone with private information I think. If I wanted it shared publicly I'd post it here. Thanks. :o I AM glad Dante Primm is being pursued. Anyone else who's been scammed by this dog should check the threads about Primm's fraud and get hold of the Criminal Investigator in Orange County.

Irish1,

I deleted from my message, you'll have to remove from your response. Sorry I was only trying to help. Did not realize that you did not want this email shared with anyone.

John

[leggwork]

hey John (buttdyno)
as a friendly gesture, you may want to suggest over on NASIOC that mr.rhtuner edit his post about where he got Primm's contact info - that is surely violating his company's privacy policy.
cheers,
bruce

[ButtDyno]

hey John (buttdyno)
as a friendly gesture, you may want to suggest over on NASIOC that mr.rhtuner edit his post about where he got Primm's contact info - that is surely violating his company's privacy policy.
cheers,
bruce
That phone number is also listed in the WHOIS information for primm.net. If he wants to hide his phone number he should do a better job :) But I let him know.

[Dante Primm]

If you are looking for Dante Primm's current information here it is.

15875 Laguna Canyon Road
Irvine, CA 92618

949-292-6663


I wish you all luck being reimbursed. To the best of my knowledge he has not paid anyone back.